ChatGPT is deactivating accounts without warning, even $200 Pro subscribers

ChatGPT users, including subscribers to the $200-a-month Pro plan, say OpenAI has been deactivating their accounts without warning since November 7. On login they see the error account_deactivated, and their chat history, saved memory and notes go with the account. Several say their appeals were rejected within minutes. The complaints were first collected by the Chinese tech site IT之家 (ITHome). As of November 8, OpenAI had not explained the wave or said how many accounts are affected.

On November 7 a Pro subscriber wrote on OpenAI's developer forum that their account had been deactivated that day with no warning and no notification email. According to ITHome, the user is enrolled in an OpenAI access program for cybersecurity specialists, and the login was protected by a physical security key. The user suspected the cause was connecting to ChatGPT and Codex through VPN servers in different regions. OpenAI's support account replied that it could not handle deactivation appeals on a public forum and pointed them to the link in the ban email or the appeal form in the help center. It gave no reason for the ban.

The same day another Pro user wrote on Reddit that their account had been closed for an alleged link to a previously banned account. The user said they had no other accounts, and the appeal was rejected about an hour later. Other users complained that notes and diaries they kept in ChatGPT were gone with the account.

Read the full article on vpnlab.io: https://vpnlab.io/en/chatgpt-accounts-deactivated-without-warning-pro-2026-3282